VC
Verona C

1 reviews | Active since Sept 2011

21 Oct 2024, 13:06

KingPrice...unfair rejection of valid third party claim

In July 2023...a kingprice client (or son of the client) in the insured vehicle hit into me causing an mva. At the time I myself had no insurance. Kingprice asked for quotations...the client admitted he was responsible, but KingPrice repudiated his claim and also rejected my third party claim...but why KingPrice clients have third party insurance...why was my claim also rejected as a third party...just goes to show once again that insurers will say anything to get your premiums but when it is time to honour claims (third party claim in this instance)...they make up some bs exclusion in order to reject the third party claim. Policyholders...take a good look at your policy and especially the exclusions so you don't find yourself in court (as this client is/will be...case is pending) because the insurer you trusted to take care of you when the risk you are insured for eventually happens - leaves you to fend for yourself in court and rejects the claim of the third party.

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Replies (4)
King Price Insurance
King Price Insurance's reply21 Oct 2024, 14:14
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
VC
Verona C's update21 Oct 2024, 14:55
Reviewer Update
Not one of your employees advised me of this...I will do so immediately and keep the public updated of the (if any) progress herein.
King Price Insurance
King Price Insurance's reply21 Oct 2024, 16:06
Official
We have also asked our legal team to call you to discuss.
VC
Verona C's update21 Oct 2024, 16:30
Reviewer Update
Thank you - I will await the call from Legal.