XT
Xolani T

1 reviews | Active since Dec 2016

16 Nov 2020, 11:29

Kingprice makes your clients happy as they pay premiums on time

KP must help after my vehicle was at autobody work almost for 4 weeks after we discover that windows are not working but today I got the email from Donovan from autobody works that I must come and fetch my car because they are waiting for the parts. I tried to call Kp other lady was helping me told me that there is nothing kp can do I wonder what is kind of insurance who can not help their client I mean how can I drive the car with windows closed this is summer now I can not go and fetch my car at autobody works please make a plan

I am paying for car hire a well on my premiums bear in mind please treat your client the same as they pay their premiums

this is disgusting maan sies

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Replies (2)
XT
Xolani T's update17 Nov 2020, 08:09
Reviewer Update
Still no one bother to even call me it seems they do not care about me rather they finish my car and I will look another insurance
King Price Insurance
King Price Insurance's reply17 Nov 2020, 08:59
Official
Hi Xolani, 
 
We’re sincerely sorry to hear about this. Your complaint has been escalated to management and we’ll be in touch soon to see how we can fix things. 
 
Thanks for letting us know, and for giving us a chance to make things right again.
 
Royal regards, 
The king’s court