Kingprice Insurance Worst insurance EVER

Two weeks ago my husband was involved in an accident driving my car (Registered) outside of our residential address/ province. After registering my claim no one told me the way forward they said they will call my husband and they will get back to me...no luck. After two days of no response i called them and a conference call was made to my husband and took his statement, took the witness number and the other drive. Till today the driver of the other vehicle has not been contacted. An assessor called me who went to check my car and wanted a statement, which was given. Same day a lady (Beverly) called me saying someone was appointed to come interview me and husband. Which he came on a Thursday took a statement and said he will go to the scene to investigate. He however requested bank statements from me which are not free by the way. ( For the What) He also did mention that if my claim gets approved my access would be higher than agreed upon. Now Problem (1) Consultants promising to call me/my husband back never did until I call then (my airtime by the way) Problem (2) If my claim is not approved the days I hired a car I would have to pay from my own pockets (with what money) Problem (3) why would my access go up??? If I never agreed on. Problem (4) I have requested my contract with KP but no luck. KingPrice just want people to pay, pay and pay. It is evident King Price will take your money, quote the best price, sit back and do nothing. This has been a very traumatic experience as my husband was attached by the mob and I currently don’t have a car, but busy paying. Cheap things anyways, what do i expect. policy number:CKP***/1