KingPrice insurance ignoring my request and providing the worst customer service i have ever experienced

Item: King Price Insurance
Rating: 1
Author: Nkele S

This company has promised to provide feedback on more than 3 occasions on which they have place me on hold for over 10 minutes in all calls. I think they have my claim status as "ignore customer" as i have received the same service from their consultants.

There is absolutely nothing royal about the bad customer service that they provided.

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Replies (1)

King Price Insurance's replyOfficial

07 Oct 2020, 16:48

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.

King Price Insurance's reply07 Oct 2020, 16:48

Official

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.