KINGPRICE INSURANCE: ********COMPANY TO DEAL WITH!!!

<div>Dear people, please tell me who can relate to the bad experiences with KINGPRICE INSURANCE?? Well I feel disgusted and ****** for 6 long years with this company. I have had KINGPRICE CAR INSURANCE since 2016, insuraning over 5 vehicles. Which I never put in a claim for not one thing. No claims at all. In March 2022, my cell device fell and the screen cracked. As it's my business phone I was hesitant on sending it for a screen replacement and loosing all the data. I have insurance on a screen replacement for my device to the value of R30k. After still using the device for a month and obtaining a second phone I decided to send the device in for repair and paying in R250 access. The phone was picked up and after waiting for a month, I get a call from KINGPRICE SERVICE PROVIDER, A company called Assessment Risk management. Stating that the screen was removed but they do not have the original colour of the device, which is a note 20 ultra bronze face, so can they replace it with black. So I asked how long will it take for them to get the original phone colour bronze. This repair company stated within 2 to 3 days. So I said that's fine I can wait. After waiting for another 2 weeks, I call again and ask about my phone. Then they say it will be sent to me the following day. Please note my device went in for a screen replacement only. A perfectly working device. It came back to me in a pathetic condition. I am absolutely disgusted. Earpiece was out. Phone had no vibration. The camera had dirt visible through the back lense. The charging port was broken. Which only means that the device was left open to collect dust and they lost phone parts. Please note this was a brand new sealed device which i purchased in 2021. The phone was never opened before by any repair company. So I call KINGPRICE and tell them what's going on the same day I received the phone. They called the same assessment company to get the phone picked up again and sort it out. After waiting another few weeks the lady calls and also emails stating the phone can not be repaired. And they are sending it back. She also stated that KINGPRICE can compensate me or replace with a new device. I was absolutely disgusted with the services I received. I have so many emails proving this back and forth with my device. The claims managers themselves are so unprofessional. And *****. The phone is insured for 30k for a screen replacement. The value of the phone when I took the insurance was R30k. But they break the phone. ***** the phone parts and send me a broken phone and still debit me after I asked for cancelation after no choice left. Cos KINGPRICE INSURANCE are the biggest ******* and worst company to deal with!!!!</div>