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brytnzuza B
1 reviews | Active since May 2016
23 Aug 2023, 17:39
KINGPRICE does not want to process my claim
I have received what appeared to be a good service delivery at first but has turned out to be very terrible from this insurance company.
I was involved in a car incident back in mid July and I engaged this insurance and they advised me they will be closing off the claim in a period of 7-14 days.
It has been 22 days and the claim has not been closed out mind you I am a paraplegic (wheelchair user and driver) and this delay has not only added the moving around with a car but has reminded me of my limitations as i am now once again confined in the house without anyway to move around outside the expensive Uber.
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King Price Insurance's replyOfficial
24 Aug 2023, 08:32Hi Ntobeko,
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
King Price Insurance's reply24 Aug 2023, 08:32
Official
Hi Ntobeko,
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
We completely understand your frustration, and we apologise for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court