KingPrice. Consumer alert!!!

More than two months of phone calls, emails, request, tickets, reviews, talking and emailing a manager, talking to a regional manager. And the result of all this effort???

Zilch. Nada. Nothing. Zero. I can continue in this vein for quite a while. Like the 2 months and one week I have been driving my car with a broken grill and fender. They. Are. Useless. The next instalment in this tragic comedy is that they have a 1. 1. status of approved, 2. and processing this claim that was already approved....I actually took my car away from their appointed panelbeaters because they told untruths about ordering the parts. 3. and the clincher....repairs has been done....with a big green self congratulatory tick to say job well done.... all on the same page. While I am looking at my poor broken car. A very expensive broken car. The approved repairs went up with R20000. They don't know what they are doing. Even the manager that I talked to does not know the law about conditions in a contract and what that means in terms of liability. Poor souls. Trying to run a company with zero intelligence and zero understanding of customer care. It does not exist in KingPrice vernacular. Their branding are so mismatched with reality it is laughable. Watch this space.