Kingprice Claim

I submitted a claim on 21.09.2020, assessment only gets booked for 4th of November. This means 2 weeks until anything is done for me to get my vehicle back. Such an inconvenience. I phoned to ask why the assessment is only being done after 2 weeks and this was reported to the manager by the lady who assisted me on the phone. No attempt from Kingprice to get the assessment done quicker and I explained that I can not wait that long as use my vehicle for work purposes.