1 reviews | Active since Dec 2018
Kingprice and its monopoly
I would like to bring to your attention a complaint about a recent experience with KingPrice Insurance and their approved assessor, Auto Magic.
I recently filed a claim with KingPrice for stone damage to my car, and I took it to Auto Magic for assessment. However, I was extremely disappointed with the assessment done by Auto Magic. It was clear that the assessor did not perform a proper assessment of the damage to my car and provided a poor assessment to KingPrice.
When I spoke to the claim department to address the issue, I was met with complete denial of my claim. Despite providing evidence of the improper assessment by Auto Magic, the claim was simply denied without any explanation or attempts to rectify the situation.
This is unacceptable behavior from an insurance company and their approved assessors. As a policyholder, I expect fair and proper assessments of my claims and for any issues to be addressed in a timely and professional manner. However, my experience with KingPrice and Auto Magic has left me feeling frustrated and cheated.
I urge KingPrice and Auto Magic to take responsibility for their actions and provide me with the fair and proper assessment that I deserve. I also urge them to take steps to prevent similar situations from occurring in the future and to treat all policyholders with the respect and professionalism they deserve. Kingprice always claim to be super cheap and good but when it comes to claim from a policyholder they send them to their patnerd company for the assessment so that can give a false assessments for delinal of your claim. Even the claim department person who I have spoken 1 peraon was too lazy to communicate and the second person was too quick to answer just to avoid question amd are extremely poor.
Yet I have 2 cars with them, never claim before nor missed any payment...What a terrible insurance experience I am having
Kind Regards MD Nurul
That's all you can say you are sorry.
Do you know what is your biggest problem?is that when you selling your product you do not mention how you manipulative when your policyholder do claim.
I have chatted to Auto Magic and they have confirmed about their assessment but you nullified that and came up with your won assessment with seeing my vehicle! And declared that it cant be approve.
Now you are saying i must go to the dispute department? I do not know how many poor assessor sit over there and how they will resolve this.
We as a consumer, we know you do not want to spend money on policyholder's claim and want to do your assumptions which you found in your dream? If that is the case then you as a kingprice taking policyholders money?to protect their what?
As consumer, I can atleast do which to make other consumer aware about kingprice claim monopoly so that they wont be a victim of a valid claim that has manipulated and rejected by the same company who takes money and promises the assurance!
Kind regard
That's all you can say you are sorry.
Do you know what is your biggest problem?is that when you selling your product you do not mention how you manipulative when your policyholder do claim.
I have chatted to Auto Magic and they have confirmed about their assessment but you nullified that and came up with your won assessment with seeing my vehicle! And declared that it cant be approve.
Now you are saying i must go to the dispute department? I do not know how many poor assessor sit over there and how they will resolve this.
We as a consumer, we know you do not want to spend money on policyholder's claim and want to do your assumptions which you found in your dream? If that is the case then you as a kingprice taking policyholders money?to protect their what?
As consumer, I can atleast do which to make other consumer aware about kingprice claim monopoly so that they wont be a victim of a valid claim that has manipulated and rejected by the same company who takes money and promises the assurance!
Kind regard