Kingprice again disappoint

Kingprice sometimes turns to be a queen, on my monthly premium I pay for a big hired vehicle not small one It's been 20 days now they gave me small car instead of a big car. Kp the reason I chose the big car because of my big family and again this hired car I am using right now is due I have sent numerous emails to Thabo Mhlanga he didn't bother to reply I don't know I am paying Kp to give me stress