MI
MaryAnne I

1 reviews | Active since Mar 2019

19 Sept 2019, 16:02

KingPrice: A Royal pain

I regret taking insurance with KingPrice. I was just like every other proud client, amazed at how I was saving on my premiums (R6,77 p.m). I never had an issue with the royal highnesses until it came to claiming for an accident that happened two weeks ago. Please think twice when choosing KingPrice because they will do anything to hinder the process when it comes to claims and cash-in lieu settlements. They will knock you down when you are at your lowest after an accident. Once everything is sorted, I will be changing to a competent and quality-driven insurance company like Santam. I referred family and friends to KingPrice and now they are also going to change insurance companies. KingPrice is a royal pain!

P.s... If the rating had a quarter star, that would not even do justice.

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Replies (1)
King Price Insurance
King Price Insurance's reply19 Sept 2019, 16:25
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your complaint has been escalated to management in claims whom will be in contact to discuss.