SK
Shane K

1 reviews | Active since Apr 2012

21 May 2025, 10:20

King **** "surge cover"

Steer clear, bs reason given for not proceeding with home content claim, have "surge cover" and then they come back with wear and tear or physical damage on pc components as reason for not approving claim. Issue occured after a unplanned power outage, obvious surge.

Getting quotes to move my business, not that losing that amount will concern them at all.

0
Replies (3)
King Price Insurance
King Price Insurance's reply21 May 2025, 12:14
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
SK
Shane K's update21 May 2025, 16:49
Reviewer Update
I have already cancelled my policy with KingPrice, and am in the process of getting new comprehensive cover for my vehicle and home content with your competitors.

KingPrice needs to ensure my property taken for assesment is returned by no later then Friday by their appointed service provider in the state they initially received it in or face consequences.

I will not use you for cover in the future, nor will I advise anyone to do so.
King Price Insurance
King Price Insurance's reply22 May 2025, 08:32
Official
Your message has been sent to our claims team for further assistance.