SM
Slindile M

1 reviews | Active since Aug 2022

15 Sept 2022, 16:11

KING **** PRICE

I have been paying for over 2 years for my car insurance which also cover accidents. I reported an accident to King price on the 7 August 2022. Logged a claim, which I was told its going to take 5-10 working days. I have been transferred from one person to another with no positive feedback, sent all requested documents, answered all questions, these people they will call you to ask same questions that you already answered to the previous person, wasting my time!!!! the Claims department is just a joke (Claudine Cledennen and your team)!!! Till today i am still awaiting for a call (positive feedback) as i was told that my claim is being handed over to the management for approval, its been almost 2 weeks! what the h****** !!! I am moving around with a 1 year old, with no car!!! You are so useless!!! I have given y'all more than enough time! I need my claim approved ASAP and all deductions that were made after the incident paid back to me!!!

THIS COMPANY IS A ****!!! ****ING PEOPLE OF THEIR MONEY AND RUNING AWAY WHEN ITS TIME TO PAY!!!!

I request people not to make a mistake and choose this useless insurance for any of your assets!!!

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Replies (1)
King Price Insurance
King Price Insurance's reply16 Sept 2022, 07:39
Official
Hi Slindile,

It deeply saddens us to hear that you have had such an unhappy experience with King Price, but really appreciate you letting us know and giving us a chance to make amends.

Your complaint has been escalated to the relevant manager and we’ll be in touch soon to discuss this with you.

Royal regards,
The king’s court