WK
Will K

1 reviews | Active since Jul 2019

06 Jan 2020, 10:24

King prices **** money and their information supp**** to credit bureau is false.

<div>I took a extended breakdown cover from King price. I tried to use them twice with no success. They then informed me, my car isn't cover under any of their products. So seeing that I pay for something that I can't use I have since cancelled it. They refuse to cancel and they email me and say the retention department WILL MAKE NO CHANGES TO MY PRODUCT. I gave them in the begging a account that they can debit, they debit 2 of my 3 accounts, the 3rd account is a investment account yet they try and debit that account as well, I am not sure if the law in SA has changed that a company can decide, 1 They will provide no service re the product you selected 2 regardless if the account has been authorised by you for them to debit they debit any account that's in your name, so in effect they *collect money from authorised account *collect money from a second account in your name AND YOU DID NOT APPROVE ANY DEBIT ORDER FOR THE ACCOUNT *They try to collect money from your investment account and as they can not I have bank charges to cover # so client cancel a product, they keep on taking the debit, they take a second debit from a account not authorised thus ***** money , then try any and all accounts in your name to try steel more, I have additional bank charges AND THEN, THEY KING PRICE, Inform credit companies that they cant get money from me and thus I get a mark on my clear credit score but they took money already even after this policy was cancelled + ***** a second amount +then they try to ***** from your other accounts and supply falsified information to companies ***</div>

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Replies (3)
King Price Insurance
King Price Insurance's reply07 Jan 2020, 16:07
Official
Hi Will

Our retention's department tried calling you but to no avail. The policy has been cancelled as per your request, should you require any further assistance please do not hesitate to contact King Price directly.
WK
Will K's update08 Jan 2020, 18:51
Reviewer Update
At the moment Chester Hartze, is working very hard to correct all the mistakes and I do appreciate the effort. If said company had dedicated staff like him everywhere this company will have far more happy clients and would be able to retain far more clients, but sadly, in my case I only interacted with a bunch of *********** people, if I had the pleasure to interact with Chester, or someone as dedicated, things would have been very different. Trust this challenge will be resolved, thank you again Chester Hartze.
WK
Will K's update09 Jan 2020, 09:05
Reviewer Update
And there it is, seemingly I have been to quick to write the mssg stating king price is doing the best to resolve the issue at hand. They agreed that they made a mistake, hence a small refund yesterday, thanks for the refund. Now I am expected to provide a bunch of personal information so In effect I must use my personal time to s**** feed them like I had to do the day before. I am so, so glad I didn't move my car, home content, buildings and out of house items to king price!!!! Circus.