JC
Johanietha C

1 reviews | Active since Jul 2021

02 Nov 2021, 21:00

King Price's service making insurance fun.

I tried to add a vehicle to my current King Price Policy, but the app said 'there is a glitch that my bot-brain cant deal with' but that 'a human would call me'. I would like to thank Vanessa Smit, for being the 'human' that sorted out my policy. She went above and beyond, phoning me back twice in one day and even insisting that the poor IT guy stays at his desk until she is 100% sure that I received my updated policy.

Vanessa, thanks for the jokes, thanks for making telephone questions fun. Thank you most of all, for investigating the problems and fixing them before you went home for the day. I really appreciate your service!

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Nov 2021, 09:26
Official
Hi Johanietha, it’s our pleasure to do whatever it takes to give you the royal service you deserve. We happen to think that our clients are king, so your wish is always our command! 
 
Thank you so much for the great feedback, it helps to keep us whistling while we work.