King Price's Bad Service

Good Day King Price

I am sending this email as a disheartened customer as I am not happy at all with the service from King Price.

My car has been given to the selected panel beaters " Dent and Dings for repairs. The car is not finished as yet due to delayed parts to render completion. My courtesy car lapses as of the 17th December 2021 at 12:05pm and my car is not ready.

I have only received feedback or updates from Dent and Dings and no updates from King Price. All I keep hearing is that if the courtesy car exceeds the prescribed loan days it comes out of my pocket. This is no fault of mine but a delay in parts to allow the completion of the job timeously.

According to the King Price App my administrator is Cassius Shabangu, which I have not heard from since my car has been taken in to date. I promised excellent service when I signed up from Discovery to King Price, however this is not the case.

Can someone please assist urgently? I have to follow up as the customer. If I have to take back the loan car then I need my car back today.