King Price, your choice to send my car to the specific repairer at your own discretion, has left me almost pennyless due to financial losses I have incurred due to your choices. I have been without my car for almost 2 months! I don't see why I should be c

I hate to resort to this option to get service but necessity is the mother of all inventions as they say! I have been without my car for over 51 days due to my car being directed to Danmar Autobody repair centre for repair, in spite of having communication from King Price that they would not direct their flow of cars to Danmar Autobody anymore..

I was horrified to hear that Danmar Autobody is in the process of business rescue, and or liquidation. I was told by the very people that I contacted there to follow up on the status of repair of my car, that they advise me to collect my car from the repair shop ASAP.

I can understand that King Price may have been "none the wiser" if they were false informed that everything is ok, surely someone should of smelt a rat before sending my car there??? May car had to specifically be sent to a Mercedes Benz repair centre, and thus I assume Danmar was chosen, but again due to information given me from the very employees working there, they had lost their Mercedes Benz accreditation not to long ago.

King Price did valiantly assure that my car was removed from the repair centre, after not being allowed into the premises on the first attempt, but got my car out the next day and relocated my car to another Mercedes Benz authorised repair centre.

I have email King Price Insurance in complete desperation stating the following:

I would like to enquire what the timeline will be for the repair of my car at the new repair centre. I also didn’t clearly get the name of the repairer when you phoned me the other day. Could they look into expediting the repair process based on the circumstances that led to my car having to be redirected to another repair centre?

Please could you give me their contract details?

On a side note I need to ask if King price could possibly make a concession to provide me with a rental car again for the period leading up to the repair? I have been without my car from the 17th of January, and today being the 7th of March, it has been a total of 51 days! This is clearly an absurd amount of time to be without transport (minus the days of the Insurance rental car agreement, but still taking into the account the costs of arranging transport after that agreement ended?) I am also still obviously paying my car instalment and insurance costs….to give you a rough estimate I pay around (but possibly more than) R13600 for my car and its insurance monthly basis, and this has also cost me over R27000!!!!

Due to this whole debacle I have spent over R8000 in utilising Uber and asking friends for the use of a car (at as cost) for the first three weeks after the Insurance rental agreement ceased. I have also just spent R22000 on a s****** to get me around while town without having to Uber.

I am taking great strain in this delay, both financially, personally, physically, and of most concern, on a work level. I know you would understand that compromising my job would lead to a further loss of income for me. And just imagine adding this to the running balance of the costs incurred by me already over this timer period. The decisions Made to have my car sent to Danmar Autobody were done solely as Kingrpice’s discretion. Kind Price told me on email that cars were no longer being directed Danmar, so as per my previous email I am puzzled as to why this done?

I am kindly asking you for assistance in going over and above the normal processes that Kind Price follows to have my car repaired, as I feel I have been failed in this regards,

Dean

I am sending this feedback preemptively hoping up on positive feedback from Kind Price on this matter, but I truly have been failed, and my next step is to arrange my own rental car, but I don't see why I need to be liable for further costs for my account due failures on King Prices part!