KING PRICE = WORST SERVICE EXPERIENCE EVER

I have never experienced such a pathetic service like King Price Insurance, the depth of knowledge and arrogance provided by this institution is horrible.

I joined their insurance in January 2019 and to date have not received a posted copy of the contract and car stickers, its been 6 months now and still have not received a copy of the contract and car stickers.

I called in April 2019 and was informed that they do not know where the contract was sent and a request will be sent to re-post it and should receive it in two weeks time. It is now the end of May 2019 and no one called to follow-up if this was received or not, no they don't care.

I called them (King Price) today after being called by Miway and decided to re-join them with great offer of course.

I spoke to Lufuno who was arguing with me ever since I got through to her. I told her that I never received a copy of my contract via post and the stickers, she checks on the system and says that the contract was emailed to me?!!!!

like ***, did you not just hear what I said? ***I never received a copy of my contract via post and the stickers***, Okay they seem to have forgotten to send the sticker via email as well, then the penny drops but with attitude, no sir we do not email stickers, MY Point exactly!!!!

Anyway, told her that I don't want to go through what happened and what should have happened, I am here to cancel my insurance.

Her response: Please confirm your email and address. Her response: Policy cancelled, unfortunately we will not be able to send the cancellation letter via post we will email it.

My Response: You were unable to send the contract and stickers, so that's fine.

Her: Have a better and fine day and weekend. Me: Thank you same to you dear.

I will not tolerate this kind of service or lack thereof.

King Price is the worst insurance I have ever dealt with so far, and they can keep their R5 decreases of every second month, it has no value at all.