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edwin A
1 reviews | Active since Apr 2011
05 Jul 2024, 07:41
King Price worst insurance to deal with
Took them 5 days to approve a geyser claim. Which is an emergency. Reason from the claims manager is that they waiting for the debit order to show in their bank account. This is not in your terms and conditions.
This was her response. Utterly rude and uneducated . Good day Thank you for your email. The reason why the claim has not been finalized yet is because we are still waiting for your premium to reflect as it shows that your premium is pending. Trust, you find the above in order. Regards Sonia Grobler
Good day, I already told you I am BUSY with YOUR claim. I will give you feedback before the end of business today.
Regards Sonia Grobler
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King Price Insurance's replyOfficial
05 Jul 2024, 08:48Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.
King Price Insurance's reply05 Jul 2024, 08:48
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss.