SS
Sthembiso S

1 reviews | Active since Sept 2024

27 Nov 2024, 06:49

King Price with a Royal decree of dictatorship

This company promises to reduce premiums every month while they just reduce with R1. Also, I just received an email informing my they they have assessed my risk profile and considered inflation as well as rising costs of repair and decided to increase my premium. I just negotiated for a decrease about three months ago from R1500 to R1173. I have never claimed for any insurance before with them and any other previous companies I have been with. So someone tell me where the risk is on my profile. To tell me about parts and inflation while I am also trying to maneuver in this stressful economy is just a bluff. Thus, I am not happy with the decision they took without any giving me a head up or even a courtesy call to discuss this. I will not be dictated upon because I believe I have a clean record and pay my premiums consistently accept for November. They might have just lost a customer.

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Replies (3)
King Price Insurance
King Price Insurance's reply27 Nov 2024, 09:10
Official
Hi Sthembiso,

Thank you for getting in touch with us. Please understand that there are a lot of factors that go into a premium increase.

That said, we always want to make sure you are getting the best possible deal, so I have sent a copy of your message on to our Client Care division who will be in touch shortly to discuss your policy.
SS
Sthembiso S's update27 Nov 2024, 09:24
Reviewer Update
Be that as it may, the car's value goes down but you are increasing premiums. Make that make sense because I do not understand it. A person who has no claim history like should not have to go through this abuse.
King Price Insurance
King Price Insurance's reply27 Nov 2024, 09:39
Official
Our Client Care team will be in contact to discuss your policy.