NF
Nwabisa F

1 reviews | Active since Oct 2009

05 Dec 2019, 15:52

King Price where Clients are not cared for

King Price Insurance has little to no respect for their clients. For the first time in my life I ever been sent a recording that contains words like " I do not care about the Client, Idiot, ****. I had a very bad experience with them and I regret the day I took insurance with them. They will tell you that the calls are recorded but it takes them ages to send you them when you really need them. Finally when they do they send you the worst recording, whereby you are told that they do not care about you.

Pity I do not see the icon of attachments, I was going to attach the recording so that the clients and public at large can hear what King Price has to say about its clients. They claim to give Royal service but it is so poor.

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Replies (3)
King Price Insurance
King Price Insurance's reply05 Dec 2019, 16:26
Official
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.

Rest assured, we’ll investigate this further and contact you as soon as possible with an update.

NF
Nwabisa F's update05 Dec 2019, 18:04
Reviewer Update
I would be delighted.
NF
Nwabisa F's update05 Dec 2019, 18:05
Reviewer Update
Even Ombudsman has the recording,