VG
Vivian G
1 reviews | Active since Jul 2023
07 Jul 2023, 06:30
King Price very dissapointing
I am very dissapointed in King Price No one informed me of the options i have when claiming ...no one called me to inform on the progress of my claim i had to call YOU! a week later just to find out my claim is approved and i need to pay R2500 for a tv that only cost R3100
I called once again...whas promised someone would call me ...a lady by the name of Sonja ...2 days later no one called ..shows a lot about customer service..
I am seriously thinking of looking for a different insurer and canceling my policy with King Price
I will also post the poor disatisification on social media to make other people aware of the **** advertising King Price shows to get new customers
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Replies (1)King Price Insurance's replyOfficial
07 Jul 2023, 08:03Hi Vivian,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Claims team will be in contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Claims team will be in contact to discuss.
King Price Insurance's reply07 Jul 2023, 08:03
Official
Hi Vivian,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Claims team will be in contact to discuss.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Claims team will be in contact to discuss.
