King Price Unfair Claim Assessment

I have 2 claims pending settlement from King Price.

1. Residential burglary claim - @KingPriceIns have based their settlement figure on an incorrect covered amount, deliberately ignoring the portable contents cover value. In the burglary back in October 2018, we lost both portable and home contents possessions, I would have expected this to have been obvious when King Price evaluated the compensation amount.

2. In the motor vehicle claim, King Price went a long way in trying to find justification to repudiate the claim, which included their repeated questioning of whether the driver was drunk, the speed he was driving at etc etc. It took 2/3 weeks of going back and forth, until they eventually repudiated the claim on account that the incident driver was not covered. The cover on this vehicle was full comprehensive business cover. The exclusions are clearly defined in the policy document, points of which I have referenced in my correspondence with King Price repeatedly without luck.

I have been insured with King Price since 2012, on recommendation of a friend. I now regret ever taking on this recommendation!

I would urge anyone that is insured with @KingPriceIns to extensively check what they are being covered for or best still change their insurer, in my opinion and experience, OUTsurance stands out to be the most ethical insurer, based on my experience with them. Which is why I have now gone back to them. In 2016, our truck was in a write off accident, it took OUTsurance 7 days to assess and settle the claim, without any fuss.

@KingPriceIns has commercially benefited from me since 2012, I hope that they will get their act together, re-evaluate my claims and compensate fairly in a business ethical way. Otherwise they have to repay the my premiums with interest. On the basis of the information I provided them when taking the cover, they should have known that they were not giving me the correct cover.