HH
Hazel H

1 reviews | Active since Dec 2015

08 Dec 2023, 15:59

King Price trying to take short cuts.

Our house burnt down 16 September 2023. Our brother passed away on the 17th September because of smoke inhalation. The house was insured but the King Price trying to do us in. They offered us cash amount of R1,1. After paying for 3,25mil insurance. 90% of house burnt down. Then they sent manager out said they would build it again but use the bricks only build roof and repair walls. We had to get engineer out to report that the walls not suitable. They don’t want to settle with pay out amount. Want to use own builders friends. We on the 3rd month already. King Price trying to take short cuts.

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Dec 2023, 08:02
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***