King Price - terrible customer services and lead times for repairs.

I had an accident on the 1 June 2019. My claim was logged and the insurance claim was approved for the repairer to begin work on the 5 June 2019. The repairer called to let me know that King Price is still trying to source parts for my car as my car is out of warranty. I have called several times to find out what is happening with the vehicle but keep getting pushed from end to end. Today I called and stayed on the line for 30 minutes and then called back until I got a status. Apparently the repairer forgot to book my car in.

Dealing with King Price is by no means easy. It is in times of crisis that we need fast, efficient help and King Price is not fast - nor efficient.

Extremely dissatisfied with the service received from Monty Louw of King Price, as he was the person my claim was allocated to. Getting hold of him is impossible, emailing him is futile, any sort of comms with him is a nightmare.

Considering changing insurances after this - the saving of a R100 a month is not worth the trouble.

Worst insurance I have ever dealt with.