NC
Nay C

1 reviews | Active since Mar 2009

03 Apr 2017, 09:15

King Price - Telematics Non-Disclosure

<p>I have cancelled my policy with you and Telematics is still charging me for a service that you requested I add to my vehicle in order to be fully covered. You fail to inform your clients of this very important detail that Telematics sign the client on a 24 month contract. There is no single recording available to prove that you or Telematics mentioned to a client. Should this matter be referred to the OMBUDS?</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply03 Apr 2017, 09:45
Official

Hi Ranay

Prior to the device being installed the service provider does voice log the contract with the policy holder so you would be aware of the duration. The contract is directly with the service provider.

Royal regards

The kings court