King Price Tech department let down

I recently wanted to switch from FFW to King Price. I had to do a pre-vehicle inspection. Their app wasn't working properly, after 4 calls to King Price, not being able to do the pre-inspection on their website due to further tech issues on their side, and finding out their inspection centers aren't near my house, I gave up and went with Outsurance instead. Canceling, they put me through to a consultant who tried to convince me to stay, and seeing that I had already made my decision, the consultant put the phone down in my ear. Wow.