1 reviews | Active since May 2016
King Price take advantage of their clients!
<p>I am very ANGRY with the service that I am getting from King Price. I have been with King Price for almost five years and I haven't submitted claim thus far. I called them in January 2019 to update my details. I was given a new monthly payment which was R670 and I was told that a consultant will call me and new policy documents will be sent to me. On the 11 April 2019, I received some policy documents via email from a lady called Naomi Venter with wrong information and that basically says my monthly premium will escalate to R1010. No phone calls from King Price, no discussion with me about the new premium nothing! I never get calls from King Price, every communication with them was initiated by me. I called the same afternoon on 09 April 2019 and I was told that a consultant spoke to me on 09 April 2019 regarding the new premium, which is a LIE! I feel infuriated and disrespected and taken advantage of. I should actually think of changing my insurance company as I was told that KP is one big ****!</p>
Our sincerest apologies for the negative experience. As per our records your broker has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact us.
Our sincerest apologies for the negative experience. As per our records your broker has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact us.
