1 reviews | Active since Sept 2025
KING PRICE SHOCKING
1 Star – Unfair rejection and zero compassion (Claim CKP***/1)
On 23 August 2025, I parked at a restaurant with my daughter and her friend. At 20:00 I discovered my car had been ******. My priority was the safety of the children late at night. I got them home and reported the theft to police the following morning at 11:00.
King Price rejected my claim (letter dated 08 September 2025) purely because I did not report the theft “immediately.” This is an unreasonable and heartless application of policy wording. Any parent would have done the same in my position.
Insurers are supposed to assist customers in distress, not punish them for putting their children first. I have now lodged a complaint with the Ombudsman for Short-Term Insurance. If you expect fairness or empathy, do not trust King Price.
This isn’t about a fair assessment anymore, it’s about King Price using technicalities to avoid payouts. If your process can’t even acknowledge a claim made within the required timeframe, then it’s not insurance — it’s daylight ******* dressed up as policy terms.
If this is the level of ‘service’ you stand by, then thank you for proving why so many customers end up at the Ombudsman.”
This isn’t about a fair assessment anymore, it’s about King Price using technicalities to avoid payouts. If your process can’t even acknowledge a claim made within the required timeframe, then it’s not insurance — it’s daylight ******* dressed up as policy terms.
If this is the level of ‘service’ you stand by, then thank you for proving why so many customers end up at the Ombudsman.”