King Price settlement run around

<p>A King Price client crashed into my car on 21 July 2016 and we exchanged details. I got in touch with her insurance to pay for my damages since it was their clients fault and submitted all the documents they requested on two separate occassions. I was allocated a consultant by the name of Anton Snyman for my case and he has on more than one occassion informed me that all documents were correct and that everything was in order for them to fix my car, but to date, I am still waiting. He has been promising to send me an email (which he refused to tell me what it was about) but the email has never reached my inbox. He has also not called me to find out if I got the email or not. It has now been 2 months and 2 days since the accident. I don't understand now if these are delaying tactics so that they can get out of paying for my car or what. This is highly unprofessional and rude!</p>