GN
Grace N

1 reviews | Active since Jun 2022

25 Jun 2022, 01:00

King Price royalty doesn't pay! 😞

After being with King Price for more than 6 years. My claim which I lodged 16 May gets rejected on 21st June- more than a month later via email saying invalid license. I've asked and emailed them to call me to explain this invalid license reason. In the meantime I'm given 9 days to remove my undrivable from their yard; without even providing me with the physical address/location of the car. I had to call around to get the address. The service I got from the lady who handled by claim, Boipelo doesn't leave much to be desired. She ignored my email request the moment my claim was rejected. Right now, King Price has been a nightmare in my life... I called this number ***, emailed *** including *** - no royal experience came out of that...!

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Replies (1)
King Price Insurance
King Price Insurance's reply27 Jun 2022, 17:14
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***