kK
kaeiwuoha K

1 reviews | Active since Oct 2016

30 May 2018, 21:28

King Price Roadside Assistance left me stranded all night

I called King Price for roadside assistance. I called a second time after waiting for an hour when I wasn't called back with an ETA. At that time I was told to wait 10 minutes.

I waited for another 45minutes and called again. Again they told me 10 minutes. This time I asked them to get me a real ETA. The agent never called me back. It has been two and a half hours since my first call and I still don't know if anyone is coming to help me and how long they will take. It is now 9:30pm. So I'll probably sleep next to my car tonight.

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Replies (1)
King Price Insurance
King Price Insurance's reply31 May 2018, 12:05
Official

Hi Kosikee

Our sincerest apologies for the negative experience, your complaint has been escalated to management whom will investigate the matter with the service provider and contact you with feedback. Should you require any further information kindly contact King Price directly on *** or alternatively email ***

Royal regards

The kings court