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aefourie A

1 reviews | Active since Oct 2011

02 Jun 2017, 20:12

King Price refuse to stop my debit order and send me the recording!!! What a disgrace King Price !!!

<p>King Price did not pay out my legit claim. I e-mailed them to stop my insurance with them some 2 weeks ago and NOT to deduct my premium again. I also asked them for a spesific recording to proof my case with the Ombudsman.</p> <p>Guess what? </p> <p>1. They deducted my premium again end of May 2017 !!!</p> <p>2. They still did not send me the recording , for me to proof againt them, that a King Price representative told me (when I registered the claim on the telephomne) that there should not be any problems with my claim.</p> <p> </p> <p>Are you too important to listen to you customers King Price???</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
King Price Insurance
King Price Insurance's reply05 Jun 2017, 16:52
Official

Hi Alit

Thank you for your comments and allowing us the opportunity to respond. Our claims department has been in contact and has explained to you in detail the outcome of your claim.

Should you require any further information kindly contact Thuli in our claims department.

Royal regards

The kings court

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aefourie A's update07 Jun 2017, 15:57
Reviewer Update

No response from King price yet regarding my recording or the debit order that has gone off after I had cancelled it. No call no nothing. It is pathetic to say the least!!!

This PROOFS that KING PRICE does not care!!!!!