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Thikho M
1 reviews | Active since Jul 2023
25 Sept 2025, 05:58
King price refusal to pay out claims
I have an insurance policy with king price covering my vehicle, household contents, phones, laptop & jewellery. Recently made a claim for my laptop that was ****** out of the boot of my car & the claim was denied due to “no signs of forced entry” into the car. It is shocking that in this day & age of car remote jamming, unlocking vehicles using devices, they want one to have physical broken into the car before the payout, makes one question the purpose of insurance.
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Replies (3)
King Price Insurance's replyOfficial
25 Sept 2025, 07:43We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply25 Sept 2025, 07:43
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
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Thikho M's updateReviewer Update
25 Sept 2025, 07:59Your internal dispute process was followed using the email stated above, that however did not help with anything as the outcome is in your favour to not pay out the claim. Further to that I enquired with few more other insurance companies which state that they do pay/cover for such incidents with no need to prove that for things to be ****** there has to be forced entry, living in a country were crime is very high, this is the reason I had covered all my valuables with you.
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Thikho M's update25 Sept 2025, 07:59
Reviewer Update
Your internal dispute process was followed using the email stated above, that however did not help with anything as the outcome is in your favour to not pay out the claim. Further to that I enquired with few more other insurance companies which state that they do pay/cover for such incidents with no need to prove that for things to be ****** there has to be forced entry, living in a country were crime is very high, this is the reason I had covered all my valuables with you.
King Price Insurance's replyOfficial
25 Sept 2025, 10:14Kindly refer to the response letter sent to you by Your Council stating your further options should you further wish to dispute the outcome.
King Price Insurance's reply25 Sept 2025, 10:14
Official
Kindly refer to the response letter sent to you by Your Council stating your further options should you further wish to dispute the outcome.