BH
Brian H

1 reviews | Active since Jun 2016

22 Apr 2026, 15:36

King Price purposefully rambling about the policy so they don't have to cover goods

I asked for a bicycle to be covered and had to sit through 10 minutes of someone telling me about lower amounts than what it should actually be insured for. When I called them out on this they said I have to listen to all this before they will add the bicycle. Purposefully waisting my time

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Replies (1)
King Price Insurance
King Price Insurance's reply22 Apr 2026, 16:01
Official
Hi Brian
Thank you for taking the time to share your feedback. We’re sorry for the frustration you experienced during your call and for the time it took while discussing the addition of the bicycle to your policy. While we understand that the questions may have felt unnecessary, certain underwriting questions are unfortunately required before we are able to add any item to cover. These questions help us ensure that items are insured correctly and that the cover is appropriate and valid should you ever need to claim. That said, we do appreciate your concern and acknowledge that the process did not meet your expectations. Your feedback is valuable to us and will be shared with the relevant team so we can improve how we explain and streamline this process. We’d welcome the opportunity to assist you further and help complete the cover in a smoother way.