QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

28 Mar 2023, 20:23

King Price _ Promises Not Kept

Hi,

You sent me a sms to do a free quote, and if you couldn't beat the price a voucher for Lelive would be sent to me.

Did the quote, received the sms 24 hours later to redeem the voucher, did the redeem part, no voucher number to redeem, +- 3 weeks passed now.

What's the problem?

0
Replies (3)
King Price Insurance
King Price Insurance's reply29 Mar 2023, 08:58
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Sales will be in contact to discuss.
QH
Quinton Henry-Taylor's update05 Apr 2023, 19:17
Reviewer Update
Hi,

8 days later, and no feedback from your sales team as promised.

King Price is living up to their expectations, which meant no customer service at all.

Imagine if I did took the insurance with them, how long will I have to wait for a claim to pay out.

Regards
King Price Insurance
King Price Insurance's reply06 Apr 2023, 11:29
Official
We are unable to trace any quote with the details you have provided this website. For further assistance kindly email your detailed concerns and details of the person who was quoted in order for us to trace the quote to ***