KING PRICE PROCESSES SUCKS!!!!!!

I submitted a t/party claim on 12/01/2016, principal claim no: CKP***/3. I was informed it'll take 3 weeks, after finalisation of their clients claim, for my claim to be attended to. their client then informed me that her claim is approved, on 19/01/2016. I then followed up as I'm without a vehicle, regarding the approval of the t/party claim. Since there is no apportionment on this claim and the merits is 100% in my favour( our veh was stationery when their client drove into it-parked), I do not see why I have to wait, for the finalisation of their clients claim, if they already accepted liability on that claim. I NEED MY CLAIM APPROVED AS IN YESTERDAY. I'm paying for a rental vehicle out of my pocket. I'm following up every day with regards to my claim. Karlien informed me that they need to appoint their assessor for an assessment on my car, and expect the report back within 5 days. I was informed that a digital assessment would be done. why 5 days TAT for an assessment that is done at the assessor's desk? all I'm asking, is for the assessor to do the digital assessment, at his/her desk, send it through to Anashree and approve my claim and make payment. I await your reply.