MVdm
Melany Van der merwe
1 reviews | Active since Aug 2017
06 Nov 2020, 09:07
King price premie
I have cancelled my policy on the 2nd, 7th and 12th of October. Premie deducted on the 1st of November. I was told it will be refunded within 24 to 48 hours. Up to date still waiting and was told yesterday that 3 days will de deducted
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
11 Nov 2020, 07:47Hi Melany,
We completely understand your frustration, and we apologise for how long you’ve had to wait for the refund.
Our Client Care Department was in contact with you and we believe the matter has been resolved.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards, The king and his court
We completely understand your frustration, and we apologise for how long you’ve had to wait for the refund.
Our Client Care Department was in contact with you and we believe the matter has been resolved.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards, The king and his court
King Price Insurance's reply11 Nov 2020, 07:47
Official
Hi Melany,
We completely understand your frustration, and we apologise for how long you’ve had to wait for the refund.
Our Client Care Department was in contact with you and we believe the matter has been resolved.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards, The king and his court
We completely understand your frustration, and we apologise for how long you’ve had to wait for the refund.
Our Client Care Department was in contact with you and we believe the matter has been resolved.
Thanks for letting us know about your experience, so that we can keep improving as we go.
Royal regards, The king and his court