ZM
Zolisa M
1 reviews | Active since May 2024
08 Feb 2026, 12:49
King price poor service
Worst customer service ever. I had a dent with my P300. Needed side bin. Booked the car in 2025 december for jan 2026 repairs. Jan 2026 i took the car in to the panel beater as arranged by insurance. Its now Feb 2026 the spare part has not been delivered by GWM. I have called the customer line and spoke to Fabian. The excuse for the delay is ridiculous. Car for hire has lapsed and they are not interested in offering a car for hire from the GWM/Haval Alphine hillcrest. No one is interested to assist yet the problem is on their side.
I have no support or push from the insurance to the Panel beater nor the supplier for this issue.
@kingpricce, @rosschampion @GWMSA
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King Price Insurance's replyOfficial
09 Feb 2026, 10:17Hi Zolisa
We completely understand your frustration. Unfortunately, parts delays from the manufacturer are beyond any insurer or repairer's control. Your concerns have been sent to our assessing team to see how we can speed up the process if possible.
We completely understand your frustration. Unfortunately, parts delays from the manufacturer are beyond any insurer or repairer's control. Your concerns have been sent to our assessing team to see how we can speed up the process if possible.
King Price Insurance's reply09 Feb 2026, 10:17
Official
Hi Zolisa
We completely understand your frustration. Unfortunately, parts delays from the manufacturer are beyond any insurer or repairer's control. Your concerns have been sent to our assessing team to see how we can speed up the process if possible.
We completely understand your frustration. Unfortunately, parts delays from the manufacturer are beyond any insurer or repairer's control. Your concerns have been sent to our assessing team to see how we can speed up the process if possible.