UM
Usivhone M

1 reviews | Active since Sept 2018

13 May 2021, 10:36

King Price Offers Substandard Service

After getting the claim approved, albeit it taking forever, I thought I’d be back to write a positive review. But no, it gets worse. Two months after the accident, I am still nowhere close to getting my car back. I have had to extend car hire out of pocket. The panelbeater THEY CHOSE for me has poor communication and cannot give me an estimated date of when the car might be ready. King Price does not seem bothered about much. Even after I was informed they would try and recover my excess for me. King Price’s service is beyond poor.

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Replies (1)
King Price Insurance
King Price Insurance's reply19 May 2021, 09:10
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact.