1 reviews | Active since Mar 2015
King Price
<p>I asked King Price for a quote. they took over an hour of my time filling all info - this guy Warrick Metlerkamp was so desperate to make the sale he would have promised me anything. when it came to my bank acc, i refused to give it to him, but he said he cannot give me a quote without bank details. I emphasised a number of times on the calls as well as on mail that i want to see the quote & compare it to my existing quote before i decide. when i finally got the quote it was for 3rd party insurance only - I clearly stated I wanted comprehensive - & it was more expensive than my existing insurance. I duly wrote to him indicating that i do not want to accept the quote & will stay with my insurers. He did not reply to my mail but I did tell the admin lady that it was a quote & i did not want it. On the 1st of this month they put through the dr order & deducted the amount although I clearly indicated i was not taking it. This process of them taking all your personal details - ID, bank acc details, etc. when all you want is a quote is wrong & unconstitutional & needs to be outlawed. </p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Kavish from our retentions department has been in contact with you to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
