MB
Marlisa B
1 reviews | Active since Mar 2011
10 Mar 2020, 15:00
King Price not so royal after all
My 43 inch tv replaced with a 40 inch inferior model. Queried on 30 November.
Yesterday this inferior model replacement tv that I had to an excess of R1500 stopped working. The R1500 is more than half the value of this atrocious tv.
I sent a mail after calling yesterday and were placed on hold. This is no longer my insurance company. I cancelled and moved to a new one end Feb. This replacement tv were one of the reasons.
Very disappointed. This TV should still be under warranty. Ideally i want it replaced with the same quality and size I had before.
Helpful (0)
Replies (2)0
Replies (2)
King Price Insurance's replyOfficial
11 Mar 2020, 16:46Hi Marlisa
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that you feel we let you down. Our claims department has been in contact to discuss your concerns and the way forward, should you require any further information please do not hesitate to contact.
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that you feel we let you down. Our claims department has been in contact to discuss your concerns and the way forward, should you require any further information please do not hesitate to contact.
King Price Insurance's reply11 Mar 2020, 16:46
Official
Hi Marlisa
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that you feel we let you down. Our claims department has been in contact to discuss your concerns and the way forward, should you require any further information please do not hesitate to contact.
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that you feel we let you down. Our claims department has been in contact to discuss your concerns and the way forward, should you require any further information please do not hesitate to contact.
MB
Marlisa B's updateReviewer Update
11 Mar 2020, 23:05I am so Happy to report that Samantha offered the royal service as advertised and promised.
Can't wait to write another review( have to wait apparently) to compliment King Price. I am back with the company who offers royal service.
Can't wait to write another review( have to wait apparently) to compliment King Price. I am back with the company who offers royal service.
MB
Marlisa B's update11 Mar 2020, 23:05
Reviewer Update
I am so Happy to report that Samantha offered the royal service as advertised and promised.
Can't wait to write another review( have to wait apparently) to compliment King Price. I am back with the company who offers royal service.
Can't wait to write another review( have to wait apparently) to compliment King Price. I am back with the company who offers royal service.