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1 reviews | Active since Oct 2016

25 Apr 2018, 18:34

KING PRICE - NOT RECOMMENDED AS AN A INSURER

FURTHER TO MY COMPLAINT I LODGED WITH KING-PRICE - THEY USE DELAY TACTICS THEREFORE THE RESPONSE I RECEIVED FROM THEM WAS NOT TIMEOUS. IRRESPECTIVE WITH THEIR RECENT REPLY, I STILL HAVE A QUERY THAT HAS NOT BEEN RESOLVED. I HAD A CALL FROM A NIVASHIN ON FRIDAY THE 20 APRIL 2018 WHO SAYS HE IS WILLING TO REFUND 50 PERCENT OF THE PREMIUMS AND I MUST GET MY CURRENT INSURANCE THE REFUND THE REMAINING 50 PERCENT. I EXPECT A RESPONSE BY CLOSE OF BUSINESS ON MONDAY-30 APRIL 2018 AS TO HOW MY QUERY WILL BE RESOLVED. I WILL ALSO CONTACT THE SHORT-TERM INSURANCE OMBUDSMAN AND LODGE A COMPLAINT. I HAVE REMAINING INSURED ITEMS INSURED WITH KING PRICE AND I WILL ENSURE THAT WILL BE CANCELLED AS WELL. PLEASE CAN I HAVE RECORDINGS OF THAT CONVERSATION ON THE 20/04/18 AS WELL.

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Replies (1)
King Price Insurance
King Price Insurance's reply07 May 2018, 15:30
Official

Hi Shaman

Our retentions department was in contact with you to discuss your concerns. We further note that you did in fact accept cover on the items and that the recording was discussed with you. We note Leevashan tried calling you to discuss the items still on cover but to no avail. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court