RM
Rinette M

1 reviews | Active since Aug 2020

02 Mar 2021, 14:04

King Price not recommended

I received an sms opting to do a free quote. Wow, after a few minutes of replying I received a call from the sales consultant. I went through everything, gave banking details and said I will start cover on 1 March. Our own insurance gave me a better quote and I have notified King Price via email last week that we will not be a activating our policy with them. 1 March came and a full premium was deducted and even other debit orders returned due to insufficient funds. I have requested via email, chat to be phoned back and I tried to call but only to find the options repeating. It is bad that you only find this out afterwards and I will definitely not recommend King Price to anyone.

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Replies (1)
King Price Insurance
King Price Insurance's reply02 Mar 2021, 20:03
Official
 
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. 
 
We’ll give you a call soon to get a little more information, if that’s okay, so that we can sort this out. 
 
Please accept our sincere apologies in the meantime. 
 
Royal regards, 
 
The king and his court