bN
bongindima N
1 reviews | Active since May 2016
15 May 2023, 10:07
King Price not fixing our car with original parts
I joined king price more than 8years back the are very good in advertising their insurance wait until you make claims their use veey cheap parts, I asked them to but original windscreen as it the third time I'm changing windscreen under them they replace my shatterproof windscreen with normal now when I'm telling they want me to provide them with car warranty cos they knew its finished but there change my windscreen while my car was still under warranty even their workshops they just choose workshops that will fixed your car with lots of problems after they fixed it.
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King Price Insurance's replyOfficial
15 May 2023, 10:14Alternative glass is not inferior to branded glass. All glass manufactured for the use as windscreens must be SABS approved and both branded and alternative glass are subject to the very same SABS standard and tests. Alternative glass merely come at a much better rate than that of the branded alternative. Alternative glass is accepted as a preferred replacement within the insurance industry, as there is no difference in the quality of the glass. There are instances in which we will consider installing branded glass, but there must be clear merit in this decision. Mostly this will be if the warranty of your vehicle will be effected. If your vehicle is under warranty King Price will require a letter from the manufacturer that confirms that the installation of a non-branded Glass will void your warranty.
King Price Insurance's reply15 May 2023, 10:14
Official
Alternative glass is not inferior to branded glass. All glass manufactured for the use as windscreens must be SABS approved and both branded and alternative glass are subject to the very same SABS standard and tests. Alternative glass merely come at a much better rate than that of the branded alternative. Alternative glass is accepted as a preferred replacement within the insurance industry, as there is no difference in the quality of the glass. There are instances in which we will consider installing branded glass, but there must be clear merit in this decision. Mostly this will be if the warranty of your vehicle will be effected. If your vehicle is under warranty King Price will require a letter from the manufacturer that confirms that the installation of a non-branded Glass will void your warranty.