JC
Jacques C

1 reviews | Active since Dec 2015

13 Mar 2026, 14:23

King Price not as loyal as they seem

I am insured with King Price who dealt with my claim regarding a cracked windscreen, and was referred by them to go to PG Glass.

On several occasions have I now submitted to them complaints via email regarding the claim but they chose to ignore all my emails. Even after I informed them that maybe I should change insurance companies. That they also ignored.

So first thing on Monday morning I will be doing some insurance hunting as I have been a loyal client, but I am not getting that loyalty back from them.

So if anybody is in the insurance industry see this message, and can offer me a better deal than what I am currently getting, please reply with your contact details.

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Replies (1)
King Price Insurance
King Price Insurance's reply13 Mar 2026, 15:22
Official
Good day Jacques,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

We are urgently looking into your concerns and have escalated the matter to the service provider.

Royal regards,
The Kings Court