King Price non-performing.

Had a bumper bashing last week. I was told only lexus approved pannelbeater will be used. They send me to a normal pannelbeater. After assessor did assent I was told I would be contacted shortly!! Not happening. I have called 3 days in a row. Told someone from claims will call me back. Still nothing!!! They cheap because they cheap and useless!! Dont be caught people!!!!!