DP
Dirk P
1 reviews | Active since Oct 2020
17 May 2021, 10:13
KING PRICE - NIGHTMARE!!!
KING PRICE - NIGHTMARE!!!!! I had an accident on 17 Feb and submitted my claim on 22 Feb. After more than 18 phone calls and more than 12 e-mail’s, and 4 Months later, I AM STILL DRIVING WITH A DAMAGED VEHICLE. I submitted photos of my vehicle TWICE, send panel beater quotes 3 times and still NO JOY!!!. I must say that the service from their assessor, Mr Koos Du Plessis were exceptional. No wonder that the Ombudsman rated King Price and ABSA as the WORST Insurance companies in SA in 2018. They are very keen however to send you a nice letter telling you that “Unfortunately your premium has increased.
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King Price Insurance's replyOfficial
19 May 2021, 10:19Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact.
King Price Insurance's reply19 May 2021, 10:19
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact.