KING PRICE MOTOR VEHICLE ACCIDENT CLAIM

Good day, King Price

I wish to bring to your attention that its been 4 months since your Manager Amanda Jacobs promised during a telephonic conversation around 8-10 November 2021 to listen to audio and revert back to me regarding my complain again Samu Mbhele.

I find it very disrespectful and disappointing that claims follow ups and complains are given a cold shoulder and shaved under the carpet than new policies, quote or additions

To date I still linger on the fact that your staff member (Samu Mbhele) disrespected me by using a very disrespectful tone in which she imp**** and accused me of potential having done something during the day that could have lead to the accident at night where me and my wife could have been killed.

This kind of conduct stinks where claims seems to be done in a ruthless manner with intention to disadvantage me in my claim process.

To add to the burning fire, I had to constantly call to make follow ups on my claim without being kept in the loop and progress explained.

The update messages and SMSs received where actually coming way after the fact when I have initiated contact, what's the point

Why is King Price not providing the same active and on top of the ball on claims like they do on quote, new policies, additions, etc.

Why are not calling and making follows on all processes.

Am high disappointed guys, You busted my ***** for-sure!

Regards