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cuwen M
1 reviews | Active since Sept 2018
07 Mar 2023, 09:45
King price more like princess prince
I got recommended by my parents to join king price in November of last year , so all goes well until I had to claim for my wheels and now I’m getting asked why did I join king price, when did I leave my previous insurance bla bla bla and I’m already starting to regret joining them rather stick to the insurance that’s been around longer, was told my insurance will decrease. Every month but in the past 5 months I haven’t seen one decrease. Honestly made the biggest mistake joining them. STAY AWAY
Helpful (0)
Replies (6)0
Replies (6)King Price Insurance's replyOfficial
07 Mar 2023, 10:50Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims and our client care team will be in contact to discuss your concerns pertaining to the premium and the claim.
King Price Insurance's reply07 Mar 2023, 10:50
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims and our client care team will be in contact to discuss your concerns pertaining to the premium and the claim.
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cuwen M's updateReviewer Update
08 Mar 2023, 14:56Good day my matter is still not resolved, I was told I need prove I had cover in the month of Jan to august I sent him documentation that I receive from my insurance at the time and his telling me the insurance is saying I cancelled it in Jan yet I sent him cancellation documents for October 2022 just before joining king price! I’m having the worst nightmare with you guys, just for wheels? You guys are having a difficult time approving my claim for my wheels while my car is still standing on bricks? I’ll make sure everyone I know that uses king prices knows they need abort ship cause wow this is so disappointing ,inhumane and *********, maybe you guys should stick to household insurance,
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cuwen M's update08 Mar 2023, 14:56
Reviewer Update
Good day my matter is still not resolved, I was told I need prove I had cover in the month of Jan to august I sent him documentation that I receive from my insurance at the time and his telling me the insurance is saying I cancelled it in Jan yet I sent him cancellation documents for October 2022 just before joining king price! I’m having the worst nightmare with you guys, just for wheels? You guys are having a difficult time approving my claim for my wheels while my car is still standing on bricks? I’ll make sure everyone I know that uses king prices knows they need abort ship cause wow this is so disappointing ,inhumane and *********, maybe you guys should stick to household insurance,
King Price Insurance's replyOfficial
08 Mar 2023, 15:02Your message has been sent to management in claims.
King Price Insurance's reply08 Mar 2023, 15:02
Official
Your message has been sent to management in claims.
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cuwen M's updateReviewer Update
09 Mar 2023, 13:47Hi I’m still not getting anywhere with my claim, my cars is BRICKS FOR SAKES NAME! Guys do we have to beg to get our stuff approved? We all join king price cause we think we going be treated like royalties but this is what we have to get out all of the stress we have to go through we still have beg to get a service we pay for? Do you guys see how we are struggling with getting help from king price ?? Look at all the reviews and people crying of their claims cause this really sets a person back! No No guys we don’t expect this
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cuwen M's update09 Mar 2023, 13:47
Reviewer Update
Hi I’m still not getting anywhere with my claim, my cars is BRICKS FOR SAKES NAME! Guys do we have to beg to get our stuff approved? We all join king price cause we think we going be treated like royalties but this is what we have to get out all of the stress we have to go through we still have beg to get a service we pay for? Do you guys see how we are struggling with getting help from king price ?? Look at all the reviews and people crying of their claims cause this really sets a person back! No No guys we don’t expect this
King Price Insurance's replyOfficial
09 Mar 2023, 13:59Our claims department tried calling you but it seems our number has been blocked on your side. Please contact Rachna in our claims department on *** or email her on ***
King Price Insurance's reply09 Mar 2023, 13:59
Official
Our claims department tried calling you but it seems our number has been blocked on your side. Please contact Rachna in our claims department on *** or email her on ***
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cuwen M's updateReviewer Update
09 Mar 2023, 14:51Hi I’ve mailed and haven’t gotten a response also I didn’t receive a miss call or anything
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cuwen M's update09 Mar 2023, 14:51
Reviewer Update
Hi I’ve mailed and haven’t gotten a response also I didn’t receive a miss call or anything
